Alcatraz Escape Games Reviews

Alcatraz Escape Games has an overall rating of 3.4 based on 32 reviews. Customer feedback on Alcatraz Escape Games is mixed: Alcatraz Escape Games reviewers highlight positive aspects like engaging puzzles, immersive themes, friendly staff, great for groups, which strongly appeal to friends, families, team-building groups, escape room enthusiasts. However, Alcatraz Escape Games is often criticized for its limited parking, some rooms too challenging, higher price point, time constraints.

3.4/5.0

32 reviews

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All Alcatraz Escape Games Reviews (32)
glenn_Dimarco78
June 02, 2026
"Super fun and totally worth it!!"
I had a really good time here and felt like it was worth the money!! The puzzles kept us busy the entire time, and the staff were super easygoing and friendly. The prices are fair compared to other escape rooms I’ve tried. I’d definitely go again with friends!
junitawoolley8061
May 18, 2026
"Pretty clean, though not perfect"
The place was clean overall and didn’t have that dusty or grimy feel some escape rooms can have. The bathroom was decent too. I did notice a little clutter around the front desk, which made me wonder a bit about how well everything is kept up behind the scenes, but it wasn’t anything major. Overall, it was a good experience...
miguel-Hurrell
May 13, 2026
"Sooo much fun with awesome hints"
We had a really fun time in the escape room! The game master was great and gave us just the right hints when we needed them, without making it too easy. We loved it sooo much and would definitely go back.
Jeremy-cole
May 13, 2026
"Some fun puzzles, but a bit all over the place"
I had an okay time with this overall. A few of the puzzles were fun and gave me that little “ohhh, I get it now” feeling, which I always like. But then others felt kind of confusing or uneven, like I wasn’t sure if I was missing something or if the puzzle just wasn’t explained that well. It reminded me of when you’re putting together furniture and the instructions suddenly skip a step for no reason. Anyway, not bad, just not totally consistent
bonita.Acosta
May 09, 2026
"Good for families, but kinda tense"
We went as a family and the kids had a fun time overall, but a few of the clues were tough and got a little frustrating. Still a decent experience, just not as chill as we expected.
william1987
May 08, 2026
"Not really as fun as I expected"
I tried this with a few friends and... it felt kind of slow. There were a couple parts that were okay, but we never really got that excited, fun vibe going. I was expecting more laughs and better puzzles, I guess. It wasn’t terrible or anything, just... not as fun as I hoped
DIAL
April 19, 2026
"Cool set design, though not totally wow"
The sets looked cool overall, but some of them felt a little worn down, though that did kind of add some character in a few spots.
ralph-Cohen
April 15, 2026
"Not the team-building win we hoped for"
We booked this for a work team-building event after a friend mentioned it might be a fun option, but it ended up being disappointing. The beginning felt really unorganized, the instructions were rushed, and a few of us were left standing around unsure of what we were supposed to be doing.
The staff wasn’t exactly rude, but they didn’t seem very helpful either. For the price, I expected a lot more structure and engagement, but it just left our team feeling more frustrated than connected. I wouldn’t book it again.
JanetteNyland_75
April 14, 2026
"Loved the Alcatraz storylne"
It kinda felt like I was really trying to escape Alcatraz myself. Super fun and way more immersive than I expcted.
HOLSEY
March 03, 2026
"Staff could’ve been more welcoming"
The game itself was fun, but the staff, made things feel a little awkward. They weren’t exactly rude, but they also weren’t very friendly or helpful when we had questions. We kind of left feeling like we were bothering them, which put a bit of a damper on the experience...
erikaedgerton6665
March 02, 2026
"Room didn't really pull us in"
I went in excited and in a good mood because the Alcatraz theme sounded like it could be really fun, but the room just didn’t pull us in the way I hoped. Some of the props looked worn down, and a few things felt more like random decorations than pieces of the story.
The puzzles were fine overall, but the atmosphere kept breaking the immersion for us. I kept thinking the lighting and sound effects could have done a lot more to make it feel tense or prison-like.

The staff was nice, so it wasn’t a total waste or anything. I just expected more from the theme, and by the end it felt kind of flat instead of exciting.
ann1977
February 09, 2026
"Fun challenge, definitely doable"
The puzzles were tricky but fair, and we did get stuck a couple of times, but nothing felt impossible. A few of our mistakes were totally avoidable once we slowed down and paid attention. Overall, we had a good time and managed to finish
amandastout7045
January 18, 2026
"We got stuck a few times, of..."
We got stuck a few times, of course, because apparently that’s just our luck, but the hint system actually helped without ruining everything. It gave us enough of a nudge to keep going, which I appreciated, and it didn’t feel like the game was being spoiled for us. One hint was kind of confusing and made us feel even more lost for a minute, but overall it worked well. We still had a fun time and I’d definitely try another one.
DianaRichmond_29
December 16, 2025
"Booking was quick and easy for..."
Booking was quick and easy for me, though the confirmation took a little longer than I expected. I’m not totally sure if that was just a one-off or something on their end, but overall it wasn’t a big deal.

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